This article provides general patient education and does not replace a dental examination, diagnosis, or personalized treatment advice. Call Urban Dental Care when you need guidance for a specific symptom or appointment.
What to know first
- Call the dental office before walking in so the team can confirm availability.
- Swelling, severe pain, broken teeth, and knocked-out teeth should be treated as urgent.
- Do not ignore symptoms that are getting worse or spreading.
Call first when symptoms are urgent
Severe tooth pain, swelling, a broken tooth, a knocked-out tooth, or signs of infection should be handled quickly. Calling first helps the office understand the problem and reserve the right appointment time when availability allows.
Protect the tooth or restoration
If a tooth or restoration breaks, avoid chewing on that side and save any piece you can bring to the visit. For a knocked-out permanent tooth, call immediately for instructions.
Plan for diagnosis, then treatment
An emergency visit usually starts with an exam and X-ray when needed. The first priority is diagnosis, risk reduction, and a clear next step.

