This policy explains what information the Urban Dental Care website may collect, how it is used, and the choices available to website visitors.
Last updated July 23, 2026
This policy applies to information collected through urbandentalil.com. It does not replace any separate privacy notice that may apply to dental records or information collected during patient care.
When you contact Urban Dental Care through this website, we may receive your name, phone number, email address, requested visit type, preferred timing, insurance provider, and the short note you choose to submit. The website may also receive basic technical information needed to operate and protect the site, such as browser type, device type, IP address, referring page, and request time.
We use submitted information to respond to questions, discuss appointment timing, provide requested insurance or membership information, communicate about next steps, protect the website from misuse, and support ordinary office operations.
The general website inquiry form is not a secure patient portal and should not be used for detailed medical histories, diagnoses, insurance identification numbers, payment-card information, or other sensitive records. Protected health information handled during patient care may be covered by separate practice notices and applicable law.
The site may connect to an online booking platform, website host, email-delivery provider, map service, review platform, or social network. Those services may receive limited information needed to provide their features and may apply their own privacy policies. Following an external link takes you to a service Urban Dental Care does not control.
The website and embedded booking tools may use essential cookies or similar technology to remember selections, maintain security, and operate their features. If analytics or advertising tools are added later, this policy should be updated to describe them before they are enabled.
Urban Dental Care does not sell or rent personal information submitted through the website. Information may be shared with service providers that help operate the website or communicate with you, or when disclosure is reasonably required by law, safety, fraud prevention, or the protection of legal rights.
We use reasonable safeguards appropriate to the website and the type of information collected. No internet transmission or email system can be guaranteed completely secure. Information is retained only as long as reasonably needed for the purposes described here, office operations, dispute resolution, or legal obligations.
The practice provides dental care for children age 5 and older, but the website is intended for use by adults and parents or legal guardians. We do not knowingly ask children under 13 to submit personal information through the general website inquiry form.
You may contact the office to ask about, correct, or request deletion of personal information where applicable. We may update this policy when the website, service providers, or legal requirements change. The date shown on this page identifies the latest version.
Contact Urban Dental Care at udc7451@gmail.com or (630) 725-0947 for privacy-related questions.
